At the Web Labs Blog we have often spoken about how Web Labs provide in house training.  But, before going further on this perhaps its time to provide a couple of examples starting with Content Management Training. 

Objectives of the course are pretty clear in the sense that the focus is on CMS.   Allowing for staff to improve (or learn) using the Content Management System so that Authoring, Editing, on different content, Previewing, Checking and Changing content is easy and managable.  However, the overall objective is to allow the user to easily manage the Content Management not just in a Overview sense but also in detail. 

To quote from the main Web Labs website course content focuses on…

Course content

By the end of the course participants will understand:

1.                  What a Content Management System (CMS) is:

                                  i.           The benefits of using a CMS and

                                ii.           How to use a CMS

2.     How to log on to the CMS

3.   How to define ‘Content Types’ and how to add content

4.   Using Templates to add content to the web site

                                  .           Entering Data into a Template

                                  i.           Rich Text

                                ii.           Mandatory Data

                               iii.           Non Mandatory Data e.g. ‘What’s New

                              iv.           Expiry Dates

                                v.           Incomplete/Complete/Publish

5.     Preparing Content for the web site

                                  .           Previewing

                                  i.           Categorisation

                                ii.           Adding Images

                               iii.           Adding Keywords

                              iv.           Adding Related Content

                                v.           Adding External Links

                              vi.           Dublin Core

                             vii.           Finish / Unlock

6.     Adding attachments to content

                                  .           Linking the files to the system

7.     Adding links within the content

                                  .           External

                                  i.           Internal

                                ii.           Email

8.     Understanding Workflow

                                  .           Selecting an Editor

                                  i.           Attaching comments

9.     Editing content on the system

                                  .           Workflow notification

                                  i.           Search for content

                                ii.           Edit content

                               iii.           Publish Content

                              iv.           Finish/Unlock

Another example Web labs training can be seen on the Forms Master software.  Course content provides information on…

By the end of the course participants will understand:

1.                  Form Building

            i.         Add Form

                               ii.            Add Page

                              iii.            Add Question

                             iv.            Add Fields

                               v.            Set Validation

                             vi.            Create Display Rules

2.     Form Administration

                                  .           Management of Routing the Data

                                  i.           Using the Treeview Capability

                                ii.           Printing Options

                               iii.           Creating a Confirmation Email

                              iv.           Retrieving Data from a Database

                                v.           Publishing the form

                              vi.           Viewing submitted data

                             vii.           Re-running Routing Rules

                           viii.           Delete the Form

                              ix.           Set Form Metadata Defaults

                                x.           Searching for Forms

3.     Using the Workflow System

Course content for Form Administrators

By the end of the course participants will understand:

1.                  User management

            i.         Creating User’s

                                ii.           Assigning User roles

                               iii.           Deleting User’s

2.     Advanced adminstration features

                                  .           Creating Data Sources

                                  i.           Un-locking Forms

                                ii.           Importing/Exporting Forms

                               iii.           Creating Email Templates

                              iv.           Management of System Statistics

                                v.           Setting up Default Styles

                              vi.           Management of Printout Defaults

                             vii.           Creating Page Text Defaults

                           viii.           Field Blocks Administration

                              ix.           Workflow Management

                                x.           Automated Daily Jobs

                              xi.           Back-up Routines

                             xii.           Setting up System

There are many, many training courses at Web labs for there software no matter what the technology is or entails.

Web labs do not just invest in there software they invest in there clients.