So why did Web Labs answer the call to action on the Customer Satisfaction Monitoring System?
Web Labs have had a long and distinct service working with and alongside Public Sector organisations. Providing services ranging from Content Management, eForms or KnowledgeMaster it was in 2007 when the Government announced a new form of analysing the performance of [...]
Archive for September, 2009
Let Your Customers Talk
Customer Satisfaction is vital to any organisation no matter if you are in the Commercial world or the Public Sector. Environment of customer dissatisfaction leads an organisation to lose the very line that is their life blood. Not knowing what your customers think of your service/product means that you lose touch very easily.
Commercial organisations, [...]
Web Labs Hosting Space
Sep 24
Web Labs provide hosting for all organisations in the UK and some time outside. Although the Milton Keynes based Company work with some of the largest Public Sector organisations (Ministry of Defence, Local Authorities) and large businesses in the commercial sector (DOD’s) Web Labs do a cater for smaller or specific needs.
Because of this Web Labs [...]
T-Gov with Web Labs
Sep 23
Dynamic world of Government has seen major technology development in not just the way the Public Sector operates but how it looks. Evoluition of E-Government to T-Government has inadvertedly asked for new software systems that offer intelligent integration for easy usability. However at the same time as National Indicator 179 points out to Local Authorities, it most [...]
FormsMaster has seen success with many clients of Web Labs over the years. Below are just a sample of the many clients who have enjoyed this product over the years…
· Healthcare Commission NHS
· Bedfordshire and Hertfordshire Strategic Health Authority NHS
· SomersetCounty Council
Trademark product for the e-Forms or electronic forms system by Web labs Ltd is being [...]
Organisations all around the UK and indeed the world have something that seperates them from the everyone else. Every organisation is unique. It doesn’t matter whom you are are how close your product/service is from competitors; you are unique in the same way no individual is the same.
Commercial Sector organisations differ in very simple ways to [...]
One product from Web Labs that has grown more out of consultation with clients is the Leisure Bookings: eGov System. Having many clients in the Public Sector particularly in Central and local Government.
Local Authorities have asked Web Labs to create a channel that allows Parents to safely book activities for their children. Example of this can be [...]
Twittering Away
Sep 9
After months of agonising should we or shouldn’t we, Tweet or not to Tweet, Web Labs have finally gone and done it and joined Tweeter as an additional out let for communicating to the wider world. If you would like to follow Web Labs on Tweeter (as well as the blog of course) you can do [...]
Well, lets look at it this way, a web site is only as good as the information it holds and the infrastructure of the web sites design. Pretty straight forward but to recap a website can only be as good as the information it has available and the ability to find then hold that information. But how [...]
Knowing a customers needs is one thing (and indeed as Web Labs clients testify, its one thing that they do exceptionally well) but being able to services those needs is another. Let us face it there are plenty of Individuals, Companies or Organisations out there who can design a web site or even manage the content.
But [...]