If any companies in industry needs bespoke software it is a bank who own identification and security is paramount to successfully operating online. Web Labs recognised this and rose to the challenge. Staff at the bank are fully trained despite not all having IT skills but more importantly it is absolutely secure so all transactions can take place without the threat of fraud.
The Islamic Bank of Britain shareholders are made up of other Islamic Banks, Institutions and Individuals from the Middle East to Organisations/Individuals in the UK. Web Labs when first approached by The Islamic Bank of Britain were given 4 challenges…
- Reduce time of processing
- Reduce Errors and provide a secure application mechanism
- Reduce Cost of Processing
- Improve customer relationships
Naturally this led to the implementation of Forms Master. In light of the Form Master ability to integrate the back office, process in quick time, improved online customer service and for non IT Staff to use the software easily. In the words of Mohamed Gamil, Head of IT of Islamic Bank of Britain…
“We have been more than justified in our decision to go with ‘Forms Master’ it is a very good, secure and reliable product that does exactly what it says ‘on the box’. We are impressed with enthusiasm of the Web-Labs staff and their support has been first class enabling us to work together and deliver a successful project.”
Relationship has gone from strength to strength with Web Labs focusing on different projects for the Bank at present.
Web Labs have proven that they can give a highly secure service to data sensitie Industry’s