On the main website Web-Labs consistently speak of the bespoke service offered which distance them from competitors.  But what does this actually mean? 

Well, when a organisation approaches Web Labs for a Content Management system or for Document Management Product they a meeting may take place where Web Labs will listen to the needs and wants of the Local Authority, Government Agency or Corporate Sector client.  Rather then simply looking for a quick sale Web Labs will then sit down and process all that has been said from the client.  Then, they will plan a system that is flexible to the needs of the client.  Flexibility is, in example, seen with Winchester City Council who employed Web Labs for Community Master and eForms but who may have a different product from Web Labs other client Driving Standards Agency. 

Why is this?  Winchester City Council will have different needs to the Driving Standards Agency.  Same can be said for other Web Labs clients Islamic Bank of Britain or DODs.  Every client is different; some may be similar but different. 

Because of this personal approach Web Labs provide no hidden costs.  So, what you want and need is what you receive